Customer Service Rep

Customer Service Rep, Peconic Dunes Camp

Position Summary:

The Customer Service Representative assists with camper registration processes including but not limited to: responding to customer inquiries and requests; answering phone calls, emails or written correspondence; assisting customers with the online registration process; following up to complete camper registration; managing wait lists; confirming registered sessions and providing additional information to families as needed.The Customer Service Representative works as a team member of the camp office staff and assists with other assignments as needed.

Required Qualifications:

  • Proficient with MS Office
  • Valid driver’s license and able to pass DMV screen.
  • Excellent communication skills.
  • Must be detail-oriented.
  • One year experience in an office work environment.

Preferred Qualifications:

  • Secretarial or customer service experience desirable
  • Experience in a camp setting desirable.

Equal Opportunity Employment

Cornell Cooperative Extension is an employer and educator recognized for valuing AA/EEO, Protected Veterans and Individuals with Disabilities.

POSITION DETAILS:

Hourly Rate: $16.00 per hour

Benefits: Temp - Health Benefits eligible

Date Position Available: April 6, 2020 – August 21, 2020

HOW TO APPLY:

Review of applications will begin immediately. Position will remain open until qualified pool of candidates is obtained.

Applicants need to attach/upload a resume to the online application in either Microsoft Word or PDF format. In the “Experience” section of your application, use the Paperclip icon to search for file(s) or use the “Drop Files Here” box to manually drag document(s) into your application. Once the application is submitted you will not be able to change your submission or add attachments.

External Applicants: (including current employees of other Cornell Cooperative Extension Associations) please refer to the Applying for a Job (External Candidate) document for additional guidance.

Internal Applicants: Current employees of the Cornell Cooperative Extension Association indicated in this job posting are considered internal applicants; please refer to the Applying for a Job (Internal Candidate) document for additional guidance.

Questions please contact:

Lexi Linn, Camp Operations Manager
Cornell Cooperative Extension – Suffolk County
423 Griffing Avenue
Riverhead, NY 11901

(631) 852 – 8629, Ext. 8, peconicdunescamp@cornell.edu

No relocation or VISA Sponsorship available.

The Association may make reasonable accommodations to enable applicants to participate in the hiring process and employees to perform the essential functions of their job. If you require an accommodation so that you may participate in the selection process you are encouraged to contact Cornell Cooperative Extension Administrative Systems at (607) 255-6120, or via email at: cce.recruitment@cornell.edu.

Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. Per NYS Law, county and regional extension service associations are subordinate government agencies. This employment opportunity is with the entities listed and not with Cornell University.


Last updated February 7, 2020